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About the Design Gigs
Gigs
4
Do monthly subscriptions auto renew?
I have a really short deadline. Can this be completed in time?
I don't need a design... but I would like help marketing.
What if I can't find the service I need?
About the Designers
About the Designers
2
Who are the designers?
Can I be a designer?
Communicating with the Designers
2
What if I need to speak with my designer?
I'm having trouble connecting with my designer.
Design Purchases & Cancellations
Purchases
7
I just bought my first gig. Now what?
The onboarding form wasn't detailed enough
Is this a one-time purchase or a subscription?
How do I know when a one-time gig is finished?
How do I know my design is being worked on?
View all 7
Cancellations
5
Canceling a Subscription
What if I forgot to cancel my subscription before it renewed?
What if I'm not happy with my design?
Will my gig continue through the month if I cancel early?
Can I resume one of my canceled subscriptions?
Billing+Account
Payments
1
Do I have to use a credit card?
About the Writers
About the Writers
2
Who are the writers?
Can I be a writer?
Communicating with the Writers
2
What if I need to speak with my writer?
I'm having trouble connecting with my writer
Content Purchases & Cancellations
Purchases
7
I just bought my first service. Now what?
The onboarding form wasn't detailed enough.
Is this a one-time purchase or a subscription?
How do I know when a one-time service is finished?
How do I know my project is being worked on?
View all 7
Gigs
4
Do monthly subscriptions auto renew?
I have a really short deadline. Can this be completed in time?
I don't need content... but I would like help marketing.
What if I can't find the service I need?
Cancellations & Refunds
5
Canceling a Subscription
What if I forgot to cancel my subscription before it renewed?
What if I'm not happy with my final piece?
Will my gig continue through the month if I cancel early?
Can I resume one of my canceled subscriptions?
Billing / Account
Payments
1
Do I have to use a credit card?
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