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Content Purchases & Cancellations
Purchases
I just bought my first service. Now what?
The onboarding form wasn't detailed enough.
Is this a one-time purchase or a subscription?
How do I know when a one-time service is finished?
How do I know my project is being worked on?
My project is taking a little long...
Using a service for your own clients
Gigs
Do monthly subscriptions auto renew?
I have a really short deadline. Can this be completed in time?
I don't need content... but I would like help marketing.
What if I can't find the service I need?
Cancellations & Refunds
Canceling a Subscription
What if I forgot to cancel my subscription before it renewed?
What if I'm not happy with my final piece?
Will my gig continue through the month if I cancel early?
Can I resume one of my canceled subscriptions?