Purchases

I just bought my first service. Now what?
You're awesome! After you make a purchase, the gig will be located in your dashboard. The writer will be in touch shortly, via our message feature, to le...
Thu, 25 Jul, 2019 at 4:01 PM
The onboarding form wasn't detailed enough.
Sometimes a particular piece requires more information than perhaps we even thought to ask. No worries! Please fill out the onboarding form as detailed as p...
Thu, 25 Jul, 2019 at 4:04 PM
Is this a one-time purchase or a subscription?
We offer both one-time services and monthly subscriptions. You can tell which ones are monthly by looking next to the listed price and seeing "/mo"...
Thu, 25 Jul, 2019 at 4:04 PM
How do I know when a one-time service is finished?
The writer will send you your final project. It's important to make sure you're happy with your deliverables before they mark it complete, so once it...
Thu, 25 Jul, 2019 at 4:04 PM
How do I know my project is being worked on?
We guarantee, it is! However, if you have any concerns that your content piece isn't being given proper attention, please reach out to your writer imme...
Thu, 25 Jul, 2019 at 4:05 PM
My project is taking a little long...
Our writers are crazy efficient with their work, but we understand some projects might require a bit more time. If you feel like yours is taking longer than...
Thu, 25 Jul, 2019 at 4:06 PM
Using a service for your own clients
Many of our customers use our services to supplement projects for their own clients! You would purchase the service under your account and work with the wri...
Thu, 25 Jul, 2019 at 4:06 PM