Purchases

I just bought my first gig. Now what?
You're awesome! After you make a purchase, the gig will be located in your dashboard. The designer will be in touch shortly, via our message feature, to...
Thu, 25 Jul, 2019 at 3:34 PM
The onboarding form wasn't detailed enough
Sometimes a particular design requires more information than perhaps we even thought to ask. No worries! Please fill out the onboarding form as detailed as ...
Thu, 25 Jul, 2019 at 4:03 PM
Is this a one-time purchase or a subscription?
We offer both one-time gigs and monthly subscriptions. You can tell which ones are monthly by looking next to the listed price and seeing "/mo". Mo...
Thu, 25 Jul, 2019 at 3:27 PM
How do I know when a one-time gig is finished?
The designer will send you your final design. It's important to make sure you're happy with your deliverables before they mark it complete, so once ...
Thu, 25 Jul, 2019 at 3:36 PM
How do I know my design is being worked on?
We guarantee, it is! However, if you have any concerns that your design isn't being given proper attention, please reach out to your designer immediate...
Thu, 25 Jul, 2019 at 3:36 PM
My design is taking a little long to complete...
Our designers are crazy efficient with their work, but we understand some projects might require a bit more time. If you feel like yours is taking longer th...
Thu, 25 Jul, 2019 at 3:37 PM
Using a service for your own clients
Many of our customers use our gigs to supplement projects for their own clients! You would purchase the gig under your account and work with the designer to...
Thu, 25 Jul, 2019 at 3:37 PM