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The onboarding form wasn't detailed enough.

Sometimes a particular piece requires more information than perhaps we even thought to ask. No worries! Please fill out the onboarding form as detailed as possible, and you can always tell your writer more. Send them a message any time with additional info, research or information, anything you forgot to mention previously, etc. 

The more the writer understands what you'd like, the better the finished piece will be.

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